We're currently experiencing drive processing delays.
Resolved·Partial outage

Drive processing latencies have returned back to normal levels. All drives captured during this incident have been fully processed.

Sat, Oct 29, 2022, 01:17 AM
(2 years ago)
·
Affected components
iOS App
Android App
Web App
Updates

Resolved

Drive processing latencies have returned back to normal levels. All drives captured during this incident have been fully processed.

Sat, Oct 29, 2022, 01:17 AM

Monitoring

We're continuing to go through the outstanding backlog and are currently processing drives taken less than two hours ago.

Fri, Oct 28, 2022, 09:52 PM(3 hours earlier)

Monitoring

Our processing of backlog steadily continues with earlier drives showing up in the app.We anticipate to be close to real-time in 3-4 hours from now, all pending drives should process by then.

Fri, Oct 28, 2022, 06:15 PM(3 hours earlier)

Monitoring

We're observing clearing of backlog accumulated during this incident. We anticipate it will take few more hours to process all outstanding drives and return to near real-time processing.

Fri, Oct 28, 2022, 02:49 PM(3 hours earlier)

Monitoring

We have implemented a fix and continue to monitor the issue.

Fri, Oct 28, 2022, 02:26 PM(22 minutes earlier)

Investigating

We're still working on resolution to drive processing delays. All drives are currently queued up will be posted once we fully resolve the issue.

Fri, Oct 28, 2022, 11:51 AM(2 hours earlier)

Investigating

We're still working on resolution to drive processing delays. All drives are currently queued up will be posted once we fully resolve the issue.

Fri, Oct 28, 2022, 03:29 AM(8 hours earlier)

Investigating

We are continuing to investigate this issue.

Thu, Oct 27, 2022, 10:04 PM(5 hours earlier)

Investigating

Due to technical issues with our processing infrastructure, we are experiencing delays with drives processing. All drives are preserved and will be processed once we resolve the issue.

Thu, Oct 27, 2022, 08:33 PM(1 hour earlier)