Today we experienced a brief technical service disruption due to issues with our cloud provider. As a result, a small group of Android users could have been logged out of the app and could possibly be missing drives. To make sure your app is automatically tracking your drives, please follow the steps below:

• Open the MileIQ app on your phone and make sure you are logged in. Once you’re logged in, all future drives will be automatically tracked.

• Check your drive history and make sure no drives were missed. If you do not see your drive history, please check that you are signed in to the correct account.

• If business drives were missed or deleted, you can manually add them following these steps

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If you have questions, please reach out to support@mileiq.com.

We sincerely apologize for this interruption and will take continuous measures to make our service even more resilient.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.